Work Experience / Resume

A month before my final year exam in Ngee Ann, my father passed on. After the funeral, my mum repeatedly said she wanted to buy insurance. I asked: Why mum? Why now? Her answer shocked me: If anything were to happen to me, you and Mei can go on.

I felt my world crash hearing her answer. I stopped her, telling her to save the money for herself - I will go and buy insurance when I graduate and work to pay the premiums. I managed to stall her for 18 months. This story always brings tears each time I share it - it feels like stopping your mum from trying to do extreme things.

One of my proud moments was as a young agent, I garnered my first award - The 50 Life Club. It was such a welcoming award. It meant that I was closing almost 1 case per week, except the 2 weeks of CNY. I still have the newspaper advertisement with me.

I enjoy serving the family clients, to get to know the whole family and be there for every member. It warms my heart to be able to serve the siblings, see them set up families eventually and even protect their children. Now the eldest of my 2nd generation client is already 20 years old. They call me Auntie Kim. It’s a joy to see them once a year when we gather during CNY.

Years in financial planning: Since 1995

Areas Of Specialty

• Critical Illness
• Retirement

Awards + Achievements

AXA Star Club 2022 ^new
AXA Signature 2021 - 2022 ^new
Step down to Executive Financial Planner in 2017 (Prefer serving clients to management)
Promotion to manager 2012
Million Dollar Round Table 2002
The 50 Life Club – 1998
Promotion to Senior Financial Planner July 1997
Various Quality Awards and trips

What I am passionate about

I paint, write and cook. Recently, I took up quilt and coaster sewing.

My paintings are a reflective of my inner self. Many times, people tell me: Kim, there is something in your painting. It’s very calm and yet you can sense deeper emotions that cannot be described.

I like to paint the blue sky. It’s a different story, every time. I suppose as a young child with both working parents, looking at the sky and making up stories helped me to pass time. When I paint, I see the clouds bringing peace and calm going forward.

I am the 1st batch of NAFA’s Part Time Script Writing and Director class graduate in the late 1990s. I have co-written a play and directed it to a full house with my Ngee Ann theatre friends in 1999.

I have been doing volunteer work since age 22, from my old school alumni to grassroot work, to visiting old folks living in rental flats and now a trail guide. These activities broadened my view of life and brought a lot more life experiences that helped me survive many other challenges.

The hardest thing in life would be giving the permission for the doctor to turn off the life support machine for my late mum that Sat afternoon in August 2010. Telling her that we have all grown up and that she is free to roam as a free spirit and go search for my late brother, whom she had miss for 30 odd years.

I have 2 good buddies in the team, Hoon Lay and Hui Noi. When they started, I was already years in the business. I see them as the younger me. As the years go by, we grew together. I saw Hui Noi get married and set up family, while Hoon Lay’s children grew up. We shared many moments in the business together. They have been my support when my mum passed on, especially in helping me to set up the funeral alter and taking care of things. I’m forever grateful to these 2 ladies to have standby me during those difficult times.

I have known Kim for 24 years. She is someone who will listen to your dreams, ideas, goals and ambitions. She is a good listener and will provide solutions to your problems or obstacles.

When I first met her, she explained to me what insurance is all about and how it works rather than sell me products. I asked tons of questions and she answered them patiently. She focused on educating and enriching me so that I will be empowered to invest and buy insurance products wisely, be it AXA or not.

She focused on my personal growth as an individual so that I will make better choices in my life regarding my financial goals and achieve them in every step of my life.

She will try to understand your goals and will cater her services to best fit your goals. She will be there for you if ever you need a listening ear or personal advice be it in finance or life.

As of today, 24years later, I am still doing my personal wealth growth in AXA through Kim.A relationship based on trust, built on the foundation of empathy towards her clients.

– Kalidas, client of 24 years

Kim is a rare gem to have as a financial advisor. Her heart goes out to serve her clients and she often goes an extra milestone for me. Really blessed to have met her and have her more of a good friend than my financial advisor who genuinely care for you because she really wants to help and serve you. Thank you, Kim.

– Kenneth Choo, Author and Coach

"If you need to get insurance, do look for my friend, Kim yen." This is what I always tell my close family and friends when they ask me for an insurance agent's contact. Kim yen has been a trustworthy and reliable agent to my own family. From the time I knew her, whenever we considered getting retirement plans and medical insurance, she would always to take time to understand our individual and family plans before she introduce us to the most suitable choices to cater to our needs. Her friendliness and approachable character make us feel very comfortable to clarify any doubts we have. We would like to thank her for her prompt and reliable after sales support, and for making us feel that we could entrust our lifetime finance planning to her with ease. Keep up the great job!

- Carol Tay, nurse and mother of 2

Kim Yen is not only my FC, she has become a dear friend over the years. She gives me sincere advice and helped me on my retirement plans. Thank you for standing by me all this while.

– Selina Chan

I was very hesitant to purchase other insurance products. Kim was very patient n was able to address my concerns on the policies. Thus, I trust her and purchased a few policies that are within my budget. She will always provide updates on my policies. I felt safe to be in her care for all my insurance needs.

THANK YOU, KIM!!

– Siti (Getting married soon!)